Question 1

What does OKAR handle end-to-end?

Accepted Answer

OKAR manages the complete supply chain from China to Djibouti and Ethiopia. This includes supplier sourcing, product inspection and quality control, consolidation and warehousing, ocean or air freight, customs clearance at Djibouti port, and final delivery to Ethiopia. You work with one team from start to finish.

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Question 2

Which trade route does OKAR operate on?

Accepted Answer

OKAR specialises in the China–Djibouti–Ethiopia corridor. Goods are sourced or collected in China, shipped by sea or air to Djibouti port, cleared through customs, and then transported by road or rail into Ethiopia. We have on-ground teams in both Guangzhou and Djibouti.

Question 3

Can OKAR handle both FCL and LCL shipments?

Accepted Answer

Yes. We offer Full Container Load (FCL) for large shipments and Less than Container Load (LCL) for smaller cargo. LCL is ideal if you want to consolidate goods from multiple suppliers into a single shipment, reducing your per-unit shipping cost.

Question 4

Does OKAR handle customs clearance in Djibouti?

Accepted Answer

Yes. Our Djibouti team handles all customs documentation, HS code classification, duty calculation and payment, and liaison with port authorities to ensure fast and compliant cargo release.

Question 5

What industries does OKAR serve?

Accepted Answer

We serve importers across 10 key sectors: Textiles & Garments, Electronics, Furniture, Auto Parts, Vehicles, Machinery & Industrial Equipment, Construction Materials, Raw Materials, Food & Agricultural Products, and Consumer Goods. We also handle custom product categories on request.

Question 6

How do I get a shipping quote?

Accepted Answer

You can request a quote via our contact form, by emailing info@okartradelog.com, or by messaging us directly on WhatsApp. We typically respond within 24 hours. Please have your cargo type, approximate weight or volume, origin, and destination ready.

Question 7

What makes OKAR different from other freight forwarders?

Accepted Answer

Most freight forwarders handle only transport. OKAR provides a single accountable partner for the full journey — from finding your supplier and inspecting goods in China, to clearing customs in Djibouti and delivering to your warehouse in Ethiopia. One team, one point of contact, zero gaps.

Question 8

Does OKAR work with small businesses or only large importers?

Accepted Answer

We work with businesses of all sizes. Whether you are a first-time importer bringing in a single LCL shipment or an established distributor managing regular FCL containers, OKAR can structure a logistics solution that fits your volume and budget.

Question 9

Where is OKAR headquartered?

Accepted Answer

OKAR's main office is in Guangzhou, Guangdong Province, China — the hub of Chinese manufacturing and trade. We also have an operational presence in Djibouti City to manage port operations, customs, and onward transit into Ethiopia.

Question 10

How long has OKAR been operating?

Accepted Answer

OKAR has been operating for over a year, building a track record of reliable shipments and satisfied clients across the Ethiopia–Djibouti corridor. While young, our team combines logistics engineering expertise and deep local knowledge at both origin and destination.

Question 11

How quickly does OKAR respond to enquiries?

Accepted Answer

We aim to respond to all enquiries within 24 hours on business days. For urgent matters, WhatsApp is the fastest way to reach us — our China and Djibouti teams are available during their respective business hours.

Question 12

Which office should I contact?

Accepted Answer

For sourcing, inspection, consolidation, and ocean or air freight from China, contact our Guangzhou office. For customs clearance in Djibouti, transit documentation, and final delivery into Ethiopia, contact our Djibouti team. Both teams coordinate internally for end-to-end shipments.

Question 13

Can I visit OKAR offices?

Accepted Answer

Our China office is located in Yuexiu District, Guangzhou — visits by appointment. Our Djibouti address is coming soon as we formalise our local presence. For now, all Djibouti coordination is handled remotely and on-ground by our local team.

Question 14

What information should I have ready for a quote request?

Accepted Answer

To prepare an accurate quote, please have the following ready: type of cargo and product category, estimated weight or volume, country of origin (China by default), destination city in Ethiopia or Djibouti, preferred shipping method (ocean or air), and your required delivery timeline.

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